Privacy policy

Last updated: October 5, 2026

At GAZARA Shop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, browse our products, place an order, contact us, or otherwise use our services.

Our store and website are operated by GAZARA Shop and are powered by Shopify. By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit or use GAZARA Shop, we may collect certain information depending on how you interact with our website.

Personal Information

This may include:

  • Contact information: Your name, email address, phone number, billing address, and shipping address.

  • Payment information: Payment card details, transaction information, payment method, and payment confirmation. Payment information may be processed securely by our payment providers.

  • Order information: Products you view, add to your cart, purchase, return, exchange, or cancel, as well as your order history.

  • Account information: Your username, password, preferences, and account settings, where applicable.

  • Customer communications: Information you provide when contacting us, including customer support requests, questions, or feedback.

  • Device information: Information about your device, browser, IP address, network connection, and other technical identifiers.

  • Usage information: Information about how you browse and interact with our website, including pages viewed, links clicked, and other website activity.

We only collect information that is reasonably necessary to operate our store, provide our services, process transactions, communicate with customers, and improve your shopping experience.

2. How We Collect Information

We may collect information from several sources, including:

Information You Provide Directly

You may provide information when you:

  • Create or use an account

  • Place an order

  • Complete checkout

  • Contact customer support

  • Subscribe to marketing communications

  • Submit a review or feedback

  • Participate in promotions or other activities

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This may include your device type, browser, IP address, pages visited, referring website, and general interaction with our website.

Service Providers and Partners

We may receive information from companies that provide services on our behalf, such as payment processing, shipping, fulfillment, analytics, advertising, customer support, and technology services.

3. How We Use Your Information

We may use your personal information for the following purposes:

To Process and Fulfill Your Orders

We use your information to:

  • Process payments

  • Confirm and manage orders

  • Prepare and ship products

  • Provide order and delivery updates

  • Process returns, refunds, and exchanges

  • Provide customer support

  • Maintain records of transactions

To Improve Our Store

We may use information to understand how customers use our website, improve our products and services, personalize your shopping experience, and develop new features.

Marketing and Advertising

Where permitted by applicable law, we may use your information to send promotional communications, special offers, product updates, and other marketing messages.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Security and Fraud Prevention

We may use information to help protect our website, customers, and business from fraud, unauthorized activity, security threats, and other harmful or illegal activity.

Customer Communication

We may use your information to respond to questions, provide customer support, communicate about your orders, and maintain our relationship with you.

Legal and Compliance Purposes

We may use your information when necessary to comply with applicable laws, respond to lawful requests from government authorities, resolve disputes, enforce our policies, or protect our legal rights.

4. How We Share Your Information

We do not sell your personal information simply because you shop with GAZARA Shop.

However, we may share information with trusted third parties when necessary to operate our business and provide our services.

These may include:

  • Shopify, which provides our ecommerce platform

  • Payment processors and financial service providers

  • Shipping and delivery providers

  • Order fulfillment providers

  • Technology and IT service providers

  • Analytics providers

  • Customer support providers

  • Marketing and advertising partners

  • Business partners when necessary to provide requested services

We may also disclose information when:

  • You request or authorize us to do so

  • Disclosure is required by law

  • We receive a valid legal request

  • We need to protect our rights, customers, or services

  • We are involved in a merger, acquisition, restructuring, bankruptcy, or similar business transaction

Third parties may process information according to their own privacy policies.

5. Shopify and Our Ecommerce Platform

GAZARA Shop is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process transactions, manage orders, and provide our services.

Information submitted through our store may be processed by Shopify and other service providers involved in operating our website and fulfilling your orders.

For more information about how Shopify handles personal information, please review the Shopify Privacy Policy.

6. Cookies and Similar Technologies

GAZARA Shop and our service providers may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

  • Keep our website functioning properly

  • Remember preferences

  • Understand how visitors use our website

  • Improve website performance

  • Measure advertising effectiveness

  • Provide more relevant content and advertising

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

7. Third-Party Websites and Links

Our website may contain links to websites, applications, or services operated by third parties.

If you follow a link to a third-party website, that website's privacy policy and terms will apply. GAZARA Shop is not responsible for the privacy, security, or practices of websites that we do not control.

We recommend reviewing the privacy policies of third-party websites before providing them with personal information.

8. Children's Privacy

Our Services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action where required.

9. Security of Your Information

We take reasonable measures to help protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

For your protection, please avoid sending sensitive information through unsecured communication channels.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we keep information may depend on factors such as:

  • Providing our services

  • Maintaining transaction records

  • Managing your account

  • Customer support

  • Legal and regulatory requirements

  • Resolving disputes

  • Preventing fraud

  • Enforcing our agreements and policies

When information is no longer required, it may be deleted or securely disposed of where appropriate.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include:

Right to Access

You may have the right to request access to personal information we hold about you.

Right to Delete

You may have the right to request deletion of your personal information, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of your personal information in a portable format.

Right to Opt Out of Marketing

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in our marketing emails.

Please note that even if you opt out of promotional communications, we may still send you important non-promotional messages, such as order confirmations, shipping updates, or account-related communications.

To exercise an applicable privacy right, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

12. International Data Transfers

Because we work with service providers and technology companies located in different countries, your personal information may be transferred, stored, or processed outside the country where you live.

Where required by applicable law, appropriate safeguards may be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

GAZARA Shop

Email: support@gazara.shop

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.

Thank you for trusting GAZARA Shop.